The entire service team is amazing! Mike and all of his team go the extra mile to help ensure my service needs and upgrades were documented and gave me a concise estimate. I can't wait for the bike to get there and work to begin! When the season kicks off I will be ready! Sincerely, Ed (Employee: All American H-D, Mike Gibbons , Scott Sampson, Smitty Smitty, Jordan M, Don M, Pat Dagley)